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SHIPPING POLICY:
Ordering an item(s) from www.technobox.com.au? We can dispatch to effectively any address in Australia / USA / Canada / UK / Europe.
Technobox.com.au offers fast Australia wide delivery. Please also note that the shipping rates for many item(s) we sell are weight-based.
Domestic Shipping Rates:
Technobox.com.au links up with Australia Post and Toll Courier Service.
Technobox.com.au members receive reduced shipping rates on eligible item(s). Two-Three working days shipping for A$8.88 inc. GST and One-Day shipping up to 3kg for A$9.99 inc. GST (2-5 business Days for regional & countryside areas)
Express shipping?
Next day for Australia-Wide, kindly allocate 1 (one) working days from date of clearance of payment. These orders are given top priority. Express orders for item(s) that are in stock are usually shipped within 24 hours. Baring exceptions, these orders ship out Monday through Friday at around 3:30 PM - AUS Eastern Standard Time.
Every orders placed after 3:30 PM AUS limit hour will be processed at the next following working day.
Member and Interested in free shipping? Ordering over 2 (two) items? You qualify for FREE SHIPPING within Australia.
International Shipping Rates:
Your item(s) may be subject to the customs fees and import duties of the country to which you have your order shipped. Once more, we link up with professional international shipping company such as FedEx and DHL.
Technobox.com.au Marketplace International shipping for Buyers :
Flash Memory Card (depends on weight):
- Australia from AU$9.00
- United States (US) from US$10.00.
- United Kingdom (UK) from £7.00.
- Europe (e.g. France, Italy, Netherlands, etc) from Eur10,50.
Portable Storage (depends on weight):
- Australia from AU$10.00
- United States (US) from US$13.00.
- United Kingdom (UK) from £9.00.
- Europe (e.g. France, Italy, Netherlands, etc) from Eur13,50.
Marketplace International Shipping Time:
Technobox.com.au will ship within 1-2 business days of your purchase.
Expected travel times for international shipping is 2-4 working days.
Marketplace shipping times are not guaranteed and the actual performance varies by delivery company. International customers will be responsible for custom or duty fee. Kindly make sure your local custom office.
Should you have any questions about your shipment, please contact Shipping Enqueries directly. After an order is placed, our staff will contact you via email or telephone within 2 hours to confirm your order and delivery charges.
Technobox.com.au ensure members will obtain some advantages such as special price promotion for members, free bundle item(s) and much more in the future. Don't miss it!
RETURN POLICY:
Basic returns policy: Within 7 (seven) days of delivery, you may return any of the item(s) purchased from technobox.com.au in new condition with 100% original packaging and accessories (i.e. sellable).
You can pack and dispatch your return item(s) to us in just a few simple steps:
- Visit our online www.technobox.com.au to check the return policy.
- Send an email about the item(s) condition to Return Policy and the engineer or the customer representatives you're working with will issue you an Return Good Authorization (RGA) number.
- Pack the item(s) along with the packing slip (receipt) securely in a box. You can use the satchel/box the item(s) arrived in or another box, if you prefer.
- Affix the Return Good Authorization (RGA) number to the outside of the box.
No returned or exchange item(s) will be accepted without a Return Good Authorization (RGA). This RGA number should be on the shipping papers and the package itself. When the item is received by our receiving department, the RGA number will refer them to a corresponding document on file in our office to let us know what needs to be done with the item you've returned.
- Dispatch the item(s) to our address as soon as possible. Shipping charges on returned item(s) are the customer's responsibility (non-refundable) and TECHNOBOX will match the shipping method and pay for shipping on replacement or exchange item(s).
- Wait for the replacement or exchange item(s) will be delivered back to you. These conditions are given high priority as well.
All DEFECTIVE item(s) will be replaced within 10-14 working days on the day that the product has been received. If we found that the product(s) cannot be replaced by the same item, we will change with our alternative item. After 7 days, all manufacturers's warranties apply.
All NON-DEFECTIVE item(s) will be 15% RESTOCKING FEE according to : ordered the wrong item, ordered cancellation after has been dispatched, missing any of the original packaging or accessories when returned, return a NON-DEFECTIVE item for exchange, and return an order without a valid RGA number.
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